Privacy policy
Tiny Tale Prints – Privacy Policy
Last updated: 14 November 2025
Tiny Tale Prints (“we”, “our”, “us”) operates this website and online store. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, make a purchase, or interact with our Services.
By using our website or placing an order, you agree to the terms of this Privacy Policy.
1. What Personal Information We Collect
We use the term “personal information” to describe information that identifies you or can reasonably be linked to you.
We may collect the following categories of personal information:
Contact details
• Name, email address, phone number, billing and shipping address
Order & payment details
• Payment method, transaction information, order history
(Note: Payments are processed securely by third-party providers such as Shopify Payments, PayPal or other gateways. We do not store full credit card details.)
Account information
• Username, password, preferences and saved settings
Device & usage data
• IP address, browser type, device details, pages viewed, time spent on site
• Information collected through cookies and similar technologies
Communications
• Messages sent to us through email, contact forms or customer support
We may also create inferences from this data, such as product preferences or browsing patterns.
2. How We Collect Your Information
We collect information in the following ways:
Directly from you
• When you place an order, create an account, contact us, or subscribe to marketing
Automatically
• Through cookies, tracking tools and standard website technology when you browse our site
From our service providers
• Such as Shopify, payment processors, shipping carriers and analytics providers
From third-party partners
• For example, when you interact with our ads or marketing campaigns
3. How We Use Your Personal Information
We may use your information for the following purposes:
Providing and improving our Services
• Processing payments and fulfilling orders
• Creating and managing your account
• Arranging shipping and handling returns or exchanges
• Showing recently viewed or recommended products
• Customising your shopping experience
Marketing & communications
• Sending emails about new products, promotions or updates
• Showing personalised advertisements on our website and other platforms
You may opt out at any time using the unsubscribe link or by contacting us.
Security & fraud prevention
• Verifying identity for purchases
• Detecting and preventing fraudulent or suspicious activity
Customer support
• Responding to enquiries and providing product or order assistance
Legal compliance
• Responding to lawful requests or enforcing our Terms of Service
4. How We Share Information
We may disclose your personal information in the following situations:
With Shopify
Our website and store are hosted by Shopify. Shopify processes your personal information to help operate our store and provide secure transactions.
With service providers
Such as:
• Payment processors
• Shipping and courier partners
• Email marketing platforms
• Analytics and advertising services
These providers only use your information to perform services on our behalf.
With marketing & advertising partners
To deliver personalised ads or measure marketing performance.
With your consent
For example, when you use social logins or request third-party integrations.
For legal reasons
Such as responding to court orders or preventing fraud.
5. Cookies & Tracking Technologies
We use cookies and similar tools to:
• Enable essential website functions
• Remember your cart and preferences
• Improve site performance
• Analyse browsing behaviour
• Deliver personalised ads
You can manage or disable cookies through your browser settings, though this may affect site functionality.
6. Children’s Privacy
Our website is not intended for children, and we do not knowingly collect personal information from individuals under the age of majority.
If you believe a child has submitted personal data to us, please contact us and we will delete it.
7. Security & Retention
We take reasonable steps to protect your personal information; however, no method of transmission or storage is completely secure.
We retain information only for as long as necessary to:
• Provide our Services
• Meet legal obligations
• Resolve disputes
• Maintain accurate business records
8. Your Rights & Choices
Depending on your location, you may have the right to:
• Access the personal information we hold
• Request correction of inaccurate details
• Request deletion of your personal information
• Request a copy of your data
• Opt out of marketing communications
To exercise your rights, please contact us at hello@tinytaleprints.com.au.
Unsubscribing from marketing emails will not affect order-related communications.
9. International Transfers
Because Shopify and some of our service providers operate globally, your personal information may be processed in countries outside Australia.
Where required, transfers are made using appropriate safeguards.
10. Updates to This Policy
We may update this Privacy Policy from time to time. When changes are made, we will:
• Update the “Last updated” date
• Post the revised version on our website
• Provide additional notice if required by law
11. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, you can contact us at:
Email: hello@tinytaleprints.com.au
Website: https://www.tinytaleprints.com.au
Business entity: M SHEHATA & R SHEHATA & R SHEHATA
ABN: 79 326 225 336
